We deliver everywhere!The Illustration Art Gallery
The Book Palace
established 1977

info@bookpalace.com
020 8768 0022
(+44 20 8768 0022)


ALL UK MAINLAND BOOK ORDERS: £6 DELIVERY AND FREE OVER £150
ALL ART DELIVERED FREE UK AND WORLDWIDE



About Us
Welcome to The Book Palace! We've been selling books and illustration art for 40 years and pride ourselves on our service and our unique range of illustrated books featuring the works of book illustrators and comic book artists worldwide.

As Book Palace Books we are the proud publishers of illustrators, the art quarterly featuring the world's finest illustrators and their art. We also publish illustrated books, produced to a high standard, and these prestigious limited editions have proven highly collectable -- see more about us for more on our background, our books and our art!

To help you find items, click the navigation links at the top, left and bottom of every page, our Site Map, or use the Quick search box (top right) to find items by title, artist, author, topic, product code, ISBN, etc. You can also use the Popular Searches on left to help find your art.

Making A Purchase
You can place an order here online or by , telephone and post. Our telephone number and email address for all correspondence is shown at the top of every page. All items are charged at checkout. Orders for upcoming items are guaranteed to be the cheapest price available upon publication. If you wish to reserve an upcoming item without paying in advance please contact us by phone or email.

To order online just browse our store and click 'Buy' to add any items into your shopping cart/basket. After you have completed your selection, click on 'Checkout' near the top right of the page and you will be asked for the few details that we need to be able to complete the order. Click 'View Cart' to see your shopping list at any time.

We accept the following credit, debit and charge cards: Visa Mastercard and PayPal (our PayPal address is with payments in UK Pounds only). We also accept online bank transfers via BACS, SWIFT or IBAN - please ask for details. Please note that we do not accept cheques/checks and that ALL payments received must be in UK pounds.

Please note that we cannot ship to a PO Box address. In order to deliver, our couriers require a real street address.

If shopping from outside the UK your payment card or bank will convert the transaction to your own currency. We bill in UK Pounds (£). Please note that our couriers require a contact telephone number for delivery outside the UK and your order risks delay if you omit this.

CUSTOMS DUTIES AND TAXES

EU CUSTOMERS
WARNING: Please be aware that all EU countries impose a tax on your orders from us.

We are not responsible for this and if you refuse your local taxes we will not accept any returns or refund the cost of goods or postage.

In addition, inconsistent procedures (that appear arbitrary, vindictive or incompetent) are sometimes imposed by the local tax office or courier. Regretably, this applies in particular to France.

By ordering you are accepting these conditions of purchase.

REST OF WORLD
You may need to pay customs fees, import duties and taxes charged by your country once the shipment reaches you. We have no control over these charges and cannot predict what they may be. Customs policies vary from country to country and we recommend you contact your local customs office for further information. Customs duties for many countries on books and comics are kept low or zero. Please note that if you are ordering from outside the UK you are wholly responsible for all taxes and import duties imposed by your own country.

Shipping And Handling
All our parcels are sent fast and securely by courier. Shipping is charged at actual cost and is automatically calculated based on the total weight of your items in kilograms (kg) with 1kg = 2.2lb. We often subsidise the delivery cost and make no profit from shipping.

Please note that:
   ~ ALL illustrators subscriptions are sent free worldwide
   ~ ALL ART is shipped FREE worldwide


ALL ART IS DELIVERED FREE WORLDWIDE so the following shipping rates apply ONLY TO BOOKS!

ALL BOOK ORDERS OVER £150 SENT POST FREE IN MAINLAND UK
ALL BOOK ORDERS UP TO £150 HAVE £6 DELIVERY IN MAINLAND UK


ALL UK ORDERS SENT BY COURIER OR 1ST CLASS MAIL WITH TYPICAL DELIVERY NEXT WORKING DAY
DESTINATION
up to 1kg
(1 magazine
or s/c book)
Over 1kg up to 20kg
 
UNITED KINGDOM (UK)£6£6
Northern Ireland, Channel Islands, Isle of Man, Isle of Wight, Highlands & Islands£10£25
 

ALL OVERSEAS ORDERS SENT BY FAST AIR COURIER WITH TYPICAL DELIVERY WITHIN 5 BUSINESS DAYS

DESTINATION (by air)1 kg2 kg3 kgover 3kg
 
EUROPE
including Andorra, Austria, Belgium, Croatia, Cyprus, Czech Republic, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Monaco, Montenegro, Netherlands, Poland, Portugal, San Marino, Serbia, Slovakia, Slovenia, Sweden, Turkey, Vatican City
£15 ( €17)£36 (€40)£40 (€45)£6 (€7) per extra kg
 
SPAIN
We regret that we can only send items to Spain by air courier. This is because of the problems incurred when sending by Royal Mail/ Correos, including long delays and the unexplained returning of undelivered packages.
£45 (€52)£50 (€58)£55 (€64)£6 (€7) per extra kg
 
Denmark, Hungary, Iceland, Norway, Switzerland£15 ( €17)£36 (€40)£45 (€51)£6 (€7) per extra kg
 
USA and CANADA£15 ($20)£28 ($36)£38 ($49)£4 ($5) per extra kg
 
REST OF WORLD
including Australia, New Zealand, Middle East, Hong Kong and Japan
£22 ($29)£38 ($49)£48 ($62)£6 ($8) per extra kg
 

For example, send books totalling 2kg to Germany for £36 (approximately €40) or 2kg (4.4 lbs) to the USA or Canada for £28 (approximately $36).
 
OTHER DESTINATIONSIf your country is not shown please place your order as usual. Your online order will show a zero shipping charge and we will contact you to confirm the actual shipping charge before despatch. We charge shipping at cost and will bill you and despatch the goods only after you agree the shipping cost. The Invoice/Receipt sent with each order will show the shipping cost.

CUSTOMS DUTIES AND TAXES

EU CUSTOMERS
WARNING: Please be aware that all EU countries impose a tax on your orders from us.

We are not responsible for this and if you refuse your local taxes we will not accept any returns or refund the cost of goods or postage.

In addition, inconsistent procedures (that appear arbitrary, vindictive or incompetent) are sometimes imposed by the local tax office or courier. Regretably, this applies in particular to France.

By ordering you are accepting these conditions of purchase.

OTHER COUNTRIES
You may need to pay customs fees, import duties and taxes charged by your country once the shipment reaches you. We have no control over these charges and cannot predict what they may be. Customs policies vary from country to country and we recommend you contact your local customs office for further information. Customs duties for many countries on books and comics are kept low or zero. Please note that if you are ordering from outside the UK you are wholly responsible for all taxes and import duties imposed by your own country.

Delivery Schedule
All orders received by 2pm on a business day are despatched the same day and will normally arrive the next working day within the UK. International orders are usually received in under 5 business days.

Please inform us as soon as possible if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders
In the very unlikely event that your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. We guarantee the price of back ordered items, even if the price changes after your order.

Credit Card Security
We use recognised industry leading Payment Service Providers to take and process your payment details. We do not store any credit card or other payment card details.

Guarantee
Your satisfaction is important to us. If any item we supply does not meet with your approval, please let us know and return it to us in its original condition within 14 days for a refund of your item(s).

Please note that the dimensions given for books and art are approximate and that all prices are in UK pounds (£).

Reaching Us
Please , or telephone us on 020 8768 0022 (International + 44 20 8768 0022).

Our address is:
The Book Palace
Jubilee House Warehouse
Bedwardine Road
Crystal Palace
LONDON SE19 3AP
United Kingdom


Click here to see location map (we are the red marker).

Our location in What 3 Words is walks.lend.bunny

We welcome visitors by appointment - please contact us prior to visiting us!

Privacy Policy
We do not store credit card details nor do we share customer details with any 3rd parties except for the direct fulfillment of your order. We do not rent, sell, lease or exchange customer details with anyone.

Cookies are used on this shopping site only where strictly necessary for the site functionality. They never hold credit card details and are not used to track you for advertising purposes. They are used to aid navigation and to keep track of the contents of your shopping cart. If you select the 'Remember Me' option at checkout, a cookie will be used to remember your name and address. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders
b. Send an occasional email newsletter

We send an occasional email newsletter to our customers informing you of new publications, events and special offers. Customers may unsubscribe at any time by clicking the unsubscribe link within the newsletter. To subscribe to our free newsletter please for the latest updates and special offers!

Click HERE to view our full PRIVACY POLICY which describes the information we collect, how we use that information, and how you can check/change/delete that information.

Returns Policy
Guarantee: if you have a problem with delivery or the item purchased, please contact us as soon as possible and we will do our best to rectify the situation to your satisfaction. You have the right to cancel within 14 days. Any goods returned should be in the condition they were supplied. Upon receipt of the returned item(s) we will refund you in full.


Please , or telephone us on 020 8768 0022 (International + 44 20 8768 0022).

Our address is:
The Book Palace
Jubilee House Warehouse
Bedwardine Road
Crystal Palace
LONDON SE19 3AP
United Kingdom


Click here to see location map (we are the red marker).

Our location in What 3 Words is walks.lend.bunny

We welcome visitors by appointment - please contact us prior to visiting us!




The Book Palace Limited
registered in England No. 04356156, trading as The Book Palace & The Illustration Art Gallery.

Address and Registered Office:
Jubilee House, Bedwardine Road, Crystal Palace, London SE19 3AP, United Kingdom.

VAT No. 756 4588 84